As business travelers, creating a great first impression is very important. Not only are you representing your entire company, but also, the outcome of the business deal you may be trying to close.
Did you know it takes only three to five seconds for someone to form a first impression? What impression are you creating? First impressions are formed according to the following components:
- 55% body language and appearance (non-verbal communication)
- 38% tone of voice, accent, clarity spell breaks in speech (para verbal communication)
- 7% verbal content
Only 7% of interpersonal communication is based on words, the rest is para verbal communication (tone, diction, accent, pauses in speech) and non-verbal, including gestures, posture and clothing. All these elements contribute to the formation of first impressions. Assessing the person you have in front of you only takes seven seconds, according to studies. The moment we first take or make contact the brain triggers a complex process of analysis. We can influence this process by doing a few small gestures, small but important.
- Step out of the spotlight, it is not all about you.Have you ever met someone and all they did was talk about themselves? Most likely, you couldn’t wait for that person to stop talking. When all we do is talk about ourselves, we can’t listen and we can’t learn. One on one opportunities with prospect customers are priceless. You get to hear directly from the customer their needs, their likes, and so much more. Be sure to always be on a receptive mode, ask questions and listen. People love talking about themselves, just be sure that the client is the one doing all the talking. You’ll then be able to use key learnings to your advantage when you are trying to make your pitch.The way you act, the tone of your voice and your clothes can influence how you are perceived
- Eye contact – be sure to make just the right amount of eye contact – the amount that produces a feeling of mutual likability and trustworthiness. Staring at your counterpart without batting an eye can be seen as too harsh or even weird. Just be casual. Make believe you are talking to a friend.
- Smile – Survey shows smiling is one of the best tricks to make a first Impression. A warm and confident smile will put both you and the other person at ease. So smiling is a winner when it comes to great first impressions. But, once again, don’t go overboard with this – people who take this too far can seem insincere and smarmy.
- Posture – Whether you want to impress a potential employer or client, standing tall indicates that you are strong and self-assured.
- Dress code: Dress appropriate to the occasion. You don’t want to be over or under-dressed. Be sure to find out ahead of time the types of activities that will be taking place during your trip.
What you say is also important
- Use the name of your counterparts It shows that you have paid attention from the moment you first met. Equally as important, you’ll make conversations more personal by including the listener’s name several times. Once again, try not to overdo it.
- Use humor but the right amount: a few jokes might serve as an icebreaker, stay away from sarcastic remarks that could backfire. Because you don’t know a stranger’s sensitivities, prolonged joking might establish barriers you can’t overcome, either now or later.
- Be courteous: Courtesy and good manners are still important important and businessmen are not sacrificing pleasantries at important meetings.
At Apollo Limo, we are all about helping you make a great first impression. Our comfortable and classic sedans can set just the right tone for any of your corporate events or meetings within the tri-state area. To learn more visit our site. Or better yet, you can get a quote here.
Tags: business tips